“I have had the pleasure of knowing and working with Lori for several years. I’ve never been more impressed with an organizations leadership and fanatical focus on customer service. Even at the very top, as President, Lori knows every one of her customers by their first name and can even recite personal stories about each of them. She is an industry pioneer and visionary as her company is one of the early providers of IP voice and data services. It’s no surprise that she has been elected by her peers to serve as chair of a major telecommunications association. Lori puts more than just customers first, she does the same thing with her partners and business relationships as well and that is why I call her first to design and implement complex solutions.”
Greg Nielsen, Board of Directors and Chief Sales Officer, Velocity Networks
“Lori is very easy to work with and consistently follows through on any needs that our company has.”
“I needed a voip solutions and I was promised it would happen with my previous provider. After waiting more than a year with no results I mentioned it at a Conference to Lori and within a month we were up and rolling and it was a huge cost savings. We were thrilled with the installation and turnup. It was very timely and Lori went above and beyond to make sure we were satisfied. She knows our industry and she does a 1st class job of getting the product and services to meet your needs.”
“Lori works to advocate for her clients with the providers she is re-selling. She is always ready to help with problems even when they aren’t necessarily caused by her services. This type of service has a reputation for finger pointing toward other venders and not taking responsibility for technical problems. She will go the extra mile to help find where the responsibility lies in a definitive way. Not to just throw up her hands and say “it’s not my problem” even when it probably isn’t.”
“I’ve never met a more passionate person. Lori takes her business seriously and is always looking for better ways to solve her client’s needs. Lori is a fun person to be around and a true pleasure to work with.”
Rafael E. Manzón, Director of Business Affairs, American Teleservices Association
“Lori has been fantastic at following up on every order that we have placed with her. She answers her phone, returns any messages promptly and follows through like a true professional.”
“I have been a friend and business associate of Lori Jenkins for more than six years. We’ve worked together and planned activities through the Association of TeleServices International.
Lori has a generous spirit and is a loyal, positive individual. She’s also one of the top few “go-to” persons in her industry; people continually turn to her for extra help both personally and professionally. Her strong work ethic and determination has helped her achieve a number of successes in her career and life. Lori makes time to talk to people and never makes them feel like a burden. That’s a quality I’ve always admired. Lori is reliable, smart, and completely honest if she can’t help you she will point you in a direction of someone else that can. For all these reasons and more, I would highly recommend Lori Jenkins.”
Marie Glorieux, Staff Accountant/Executive Assistant, Executive Management Associates
“Lori knows how to provision VOIP for Answering Service and Call Center businesses. She works with her providor in a way that cuts through all the administrative hassle. She’s fair, reasonable and very compentant. It’s nice to be able to deal with a providor that knows the industry, your problems and can immediately cut to the chase. She even lets you know when she’s traveling how to deal with any emergency.
I would highly recommend working with Lori if you need a VOIP solution for your call center or TAS operation.”
“Lori Jenkins and SkyStream Communications have provided us with excellent service and fair, honest treatment since we contracted with SkyStream to provide our “phone service.”
As a partner in an inbound telemessaging center that has almost 2000 incoming telephone numbers, we needed to find a way to reduce our phone bill for services from our local provider. Skystream came in and switched all of our phone lines and trunks to VOIP at huge savings. We never experienced a drop in service and the quality of our connection is just as good as the old land lines that we used to have.
With excellent customer service, dial tone service and great savings, a business can not go wrong when using SkyStream!
Jim Reandeau, CFO, FOCUS TELEcommunications, Inc.
“Lori and her company Skystream provide my office with VOIP solutions that have kept our costs for doing business in Canada at a minimum. I have never had any trouble getting an answer from Lori when I needed one and her technical support has been right there when needed. I would highly recommend Skystream and Lori for any VOIP or broadband needs.”
“Lori has provided excellent support and guidance to many of out mutual customers… Her background in VoIP and he ability to get things done are highly recognized by myself and my collegues… I would highly recommend Lori for anyone that is looking for alternatives to their communications needs…”
John Pope, President, CenturiSoft Inc.
“If you are looking at VOiP solutions I recommend Lori Jenkins.”
Dennis O’Hara, President, Associated Call Centers
“Lori is one of the most creative, technologically savy and forward thinking people I have ever met. Working with her is always a pleasure and the results of our collaborations have been extremely effective.”
Charlene Glorieux, CEO, Executive Management Associates